Privacy Policy of Vapes Dubai Store

Last Updated: 9 May 2025

1. Introduction

Welcome to Vapes Dubai Store (“we,” “us,” “our”). We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website https://vapesdubai.store/ or contact us via WhatsApp (+971 56 389 8101).

By using our services, you agree to this Privacy Policy. If you disagree, please refrain from accessing our website or sharing your data.

2. Information We Collect

A. Personal Information

  • Contact Details: Name, phone number (collected via WhatsApp or checkout).
  • Order Details: Shipping address, product preferences.
  • Payment Information: Processed securely by third-party gateways (e.g., credit card processors).
  • Age Verification: To comply with UAE vaping regulations (18+).

B. Non-Personal Information

  • Device Data: IP address, browser type, operating system.
  • Usage Data: Pages visited, time spent on site (via cookies).

3. How We Use Your Data

  • Order Fulfillment: Process purchases and deliveries.
  • Customer Support: Respond to inquiries via WhatsApp.
  • Legal Compliance: Age verification and fraud prevention.
  • Improvements: Analyze website traffic to enhance user experience.

4. Data Sharing & Disclosure

We do not sell your data. Limited sharing occurs with:

  • Payment Processors: To complete transactions.
  • Shipping Partners: For order delivery (e.g., DHL, Emirates Post).
  • Legal Authorities: If required by UAE law.

5. WhatsApp Communication

  • All customer inquiries, orders, and support are handled via WhatsApp (+971 56 389 8101).
  • We store chat history for order tracking but do not share it with third parties.

6. Data Security

  • SSL Encryption: Secure data transmission on our website.
  • Limited Access: Only authorized staff handle your information.

7. Your Rights

  • Access or Delete Data: Request via WhatsApp.
  • Opt-Out of Marketing: Reply “STOP” to promotional messages.

8. Age Restrictions

Strictly 21+. Minors are prohibited from purchasing.

9. Policy Updates

Changes will be posted on this page. Continued use constitutes acceptance.

10. Contact Us

For privacy concerns, contact us only via WhatsApp:
WhatsApp: +971 56 389 8101

Business Address:
Dragon Mart, Dubai, UAE