This policy explains what personal information Vapes Dubai Store (vapesdubai.store) collects when you use our website, why we collect it, and how you can control it. By using the site you agree to this policy.
What we collect
- Order details: your name, phone number, delivery address and the products you order. We need these to deliver to you and to confirm you are 18+.
- Account details: if you create an account, your login email and order history.
- Messages: anything you send us on WhatsApp or through the contact form.
- Technical data: standard website logs (IP address, browser, pages visited) and cookies used to keep your cart working and to understand how the site is used.
We do not take card payments on this website – every order is paid cash on delivery – so we never collect or store card numbers.
How we use it
- To process, deliver and support your orders.
- To verify age and comply with UAE law on nicotine products.
- To answer your questions and handle returns.
- To keep the website secure and improve how it works.
Who we share it with
Only with the people who need it to serve you: our delivery riders (name, phone and address for the delivery), and the service providers that host this website and its analytics. We do not sell your personal information.
Cookies
The site uses cookies that are needed for the shop to work (your cart, your login) and may use analytics cookies to measure visits. You can block cookies in your browser, but the cart and checkout may then stop working.
Keeping your data
We keep order records for as long as needed to fulfil the order, handle any return, and meet our legal and accounting obligations, then delete or anonymise them.
Your choices
You can ask to see, correct or delete the personal information we hold about you, or ask us to stop contacting you, by messaging WhatsApp +971 56 389 8101 or using our contact page.
Changes
We may update this policy from time to time; the latest version is always the one published on this page.
See also: Terms & Conditions