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Frequently Asked Questions
Do you offer delivery in Dubai/UAE?
Yes! We provide fast and discreet delivery across Dubai and the UAE. Delivery times depend on your location (usually same-day in Dubai, 1-2 days elsewhere).
Are your products authentic?
Absolutely! We source 100% genuine products directly from authorized distributors and brands like Elf Bar, Vaporesso, SMOK, and Uwell.
Can I return or exchange a product?
Unopened/defective products: Eligible for exchange within 3 days of delivery.
No returns on e-liquids/disposables for hygiene reasons.
(Contact us immediately if there’s an issue!)
How do I choose the right vape device or e-liquid?
Our team is happy to assist! Tell us:
- Your experience level (beginner/advanced).
- Preferred nicotine strength (e.g., 20mg saltnic, 3mg freebase).
- Flavor preferences (fruity, dessert, menthol, etc.).
Is vaping legal in Dubai/UAE?
Yes, but regulations apply:
Nicotine e-liquids must be zero-nicotine if sold locally (we comply with all laws).
Devices are legal to purchase and use.
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